Avyna in-ground trampoline

Frequently Asked Questions 

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We’re here to help make your in-ground trampoline purchase and installation run as smoothly as possible. If you need further assistance or would like a free estimate for us to install your Avyna in-ground trampoline please email us at info@lonestartrampolines.com or call us at: 844-438-JUMP

WHAT SIZE AND SHAPE OF TRAMPOLINE DOES THE RETAINING WALL WORK FOR?

The LST Retaining Wall Retrofit Kit will work for any size or shape of trampoline. Unlike other retaining wall products that are trampoline specific, our retaining wall kit can be customized to any trampoline. And, unlike other, less-effective and more cumbersome options, the LST Retaining Wall Retrofit Kit is easier to handle and install.

DOES THE RETAINING WALL SYSTEM COME WITH A TRAMPOLINE?

No it does not. However, we recommend a well built trampoline, and suggest that you stay clear of a cheaper light weight trampoline. When putting a trampoline in the ground there is added stress on the frame, and therefore those with weaker frames tend to lose shape and have problems early on. We stock the best IN-GROUND Specific Trampoline in the industry, and recommend you take a look at the options we offer.

WHAT IS THE WARRANTY LIKE?

The LST Retaining Wall Retrofit Kit carries a Limited Lifetime Warranty. LST will warranty the retaining wall against any manufacturing defects for as long as it is installed on the original trampoline. If it has been removed from one trampoline and reinstalled on another, we cannot warranty the condition of the retaining wall. If LST installs the retaining wall on your trampoline, the warranty will also cover any issues affecting the retaining wall due to the installation.

The Avyna trampolines carry a lifetime frame warranty. For more information regarding the Avyna warranty, or for warranty service, please contact Avyna directly.

 

For more information please contact us at:

info@lonestarstrampolines.com or 844-438-JUMP.

WHAT DEPTH IS REQUIRED FOR AN AVYNA IN-GROUND TRAMPOLINE?

Please see our installation guidance videos and documentation for specific information related to installation and the required depth of the excavation. Each trampoline size and design will have unique installation requirements. We recommend contracting with LST for a professional installation.

SHOULD I PUT GRAVEL IN THE BOTTOM OF THE PIT?

Depending on your local soil conditions, it is usually recommended to lay down a weed barrier and place 6" of gravel in bottom of the trampoline pit. Gravel will create a sump effect that will help prevent standing water.  When placing gravel in the bottom of the trampoline pit, please remember that you still need a minimum jumping depth - the hole should be dug slightly deeper so that the distance between the top of the gravel and the trampoline jumping mat is sufficient for jumping without the jumper hitting the gravel.

WHAT DO I DO ABOUT DRAINAGE ISSUES?

Depending on local soil conditions, and the grade and location of the trampoline pit in your yard, the above mentioned use of gravel in the bottom of the trampoline pit may be sufficient. However, you may need to consider additional drainage solutions. In some cases we have suggested a French drain in the center of the pit, and in severe water circumstances an electric sump pump that could pump the water to the surface of the yard as needed.

SHIPPING AND DELIVERY DETAILS

If you purchase a Trampoline or Retaining Wall Kit: These items will ship via LTL Freight, and will take approximately 5-9 business days to arrive. We ship all online orders out the next business day. You will receive an email with more shipping information once you make the purchase, and will receive a tracking number once your order has shipped.